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10 Things Your Airline Won’t Tell You

1. “Welcome to our crowded plane.”Just because you show up at the airport with a ticket reservation doesn’t necessarily mean you’ll end up on your intended flight. Most airlines overbook flights to compensate for last-minute cancellations, but they don’t always get the numbers right. And with so few seats open on later flights, fewer folks are volunteering to get bumped. As a result, the number of involuntarily bumped passengers is up, having grown 45 percent between 2005 and 2009, according to the Department of Transportation.“Instead of fixing the problem,” says Tony Polito, an associate professor in the college of business at East Carolina University who has published academic articles about airline industry issues, “they are institutionalizing it.”What’s worse, travelers who get involuntarily bumped aren’t necessarily entitled to “denied-boarding compensation.” If the airline arranges substitute transportation that gets you to your destination within one h

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Six secrets to YouTube stardom

Google attracts two-thirds of worldwide searches.Still, you can reap dividends from impressing the search giant’s closest rival, which happens to be neither Yahoo! nor Bing.Its name is YouTube. In August 2008, YouTube outstripped Yahoo! for the first time in total US search queries, becoming the second-largest search giant, eclipsed only by its owner, Google (yes, Google’s main competitor is itself).Since then, the massive video-sharing site has retained its lofty position. So, you must know how to “broadcast yourself” – or your small business – and make a splash on the site, which was founded by three former PayPal workers just five years ago and now receives 24 hours of video every minute.The good news: because everyone fixates on wooing Google, YouTube is, by comparison, seduced easily – all the more so because less secrecy shrouds its machinations. Find out how to catch YouTube’s roving eye and ride high in its ranking.Six secrets to rank higher on YouTube1. CAPTIVATE THE CAMERAThe

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Shoe designer Datuk Jimmy Choo

World-renowned shoe designer Datuk Jimmy Choo has picked Sarawak-born lawyer Lucy Chuo to help him in his business and personal work.Choo, who has been in the couture business for 21 years, said it was the first time he had engaged a fellow Malaysian to advise him on all legal matters.“Whenever we want Lucy, she is here for us. She is working together with me as my in-house solicitor since she makes me feel confident and comfortable.Legal advice: Choo discussing some legal matters with Chuo at his store in Connaught Street in London recently.“It’s important to have her protecting my interests at all times,” he told The Star in an interview here.The Miri-born Chuo, who graduated from the College of Law in London, is now a partner of a London-based law firm, Stella Maris Solicitors.Said Chuo: “It is a privilege to be associated with Jimmy. He has many international engagements and business interests and receives all kinds of business proposals, so it is essential that he gets g

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Mozambique finds two natural gas fields

Mozambique said on Monday it had found two new natural gas fields in the southern Inhambane

province which, if commercially viable, would supply domestic and regional markets.

“If it is viable, this discovery will make it possible to respond to domestic demand for

natural gas,” Mineral Resources Minister Esperanca Bias said.

“We have a list of projects that could possibly be supplied, such as generating electricity,

setting up a fertiliser factory and use in vehicles.”

Gas exploration at the Njika-1 well in Mozambique began on Oct. 1, 2008. The project is a

joint venture between South Africa’s Sasol , Malaysia’s Petronas and the Mozambican

government.

Under Mozambican law, the consortium that has discovered the gas reserves has six months to

assess its findings and present a report to the government.

Sasol, the world’s biggest maker of diesel from coal, owns 50 percent of the project,

Petronas owns 35 percent, while the government of Mozambique holds 15 percent through

national oil company Empresa Nacional De Hidrocarbonetos De Mozambique (ENH).

The two blocks, 16 and 19, were granted to the consortium in June 2005.

Mozambique currently has available around 140 million gigajoules of gas at the Pande/Temane

reserves in the same province, used to supply both the domestic and regional markets.

Sasol has invested $1.2 billion to explore these gas fields, and plans to spend an

additional $146.8 million to increase gas exports to South Africa by 20 percent in 2009.

Venezuela adds 3 heavy oil blocks to Orinoco offering

Venezuela’s Ministry of Energy and Mines revealed today that it has increased the number of

heavy oil blocks in the country’s Orinoco Belt up for bid to seven from the original four

announced at the end of last month.

The ministry said that it has had expressions of interest in participating in the bidding

for the Orinoco blocks from 21 companies. They will be able to obtain a maximum of 30%

interest in the blocks, since Petroleos de Venezuela (PDVSA) will hold at least 70%.

The seven blocks are situated in the Carabobo concession area, which is believed to harbor

very large reserves capable of producing between 200,000 and 400,000 b/d of heavy oil. The

original four blocks are the Carabobo 1 Norte, Carabobo 1 Central, Carabobo 2 Norte, and

Carabobo 4 Oeste.

Rafael Ramirez, Venezuela’s minister of petroleum and president of PDVSA, said that

companies interested in investing in the Carabobo blocks must submit a funding plan, but

that they can be assured that their investments in Venezuela will be secure under the

country’s new fiscal regime, which guarantees the conditions for hydrocarbons development

are permanent. Development of the blocks involves the construction of two upgraders by 2014

that are to be located in southeastern Venezuela’s Anzoategui state and be capable of

producing 200,000-240,000 b/d. Ramirez said Venezuela will invest US$ 6 billion to build

each upgrader, and that the amount is under review and could vary because of the cost of

materials.

Data packages will be available after 27 November, with bids due between 9 and 22 January

2009, bids opened on 16 April, and winners announced on 7 May. Contracts are expected to be

signed on 4 June.

US economy continues to shrink

The diagnosis for the health of the US economy continues to worsen with new data showing it

is shrinking at the fastest rate for seven years and house prices falling by a record

amount.

Revisions to the Commerce Department’s gross domestic product (GDP) reveal a fall of 0.5pc

in the three months to September, against an initial reading of 0.3pc.

The decline was the weakest GDP reading since the third-quarter of 2001, when the US

economy, already hurting from a mild recession, was hit by the aftermath of the September 11

terror attacks. One of the reasons for the revision was a fall in corporate profits, which

fell by 3pc after tax to $1.3 trillion in the quarter, down 9.9pc on the year.

To add to the gloom, the Standard & Poor’s/Case-Shiller index showed house prices falling by

17.4pc in September, the biggest yearly fall since the survey began in January 1987.

The index, which is based on prices from 20 major metropolitan areas, showed a 16.6pc

decline in the third-quarter from the same quarter a year ago down from 15.1pc posted in the

second quarter.

“The turmoil in the financial markets is placing further downward pressure on a housing

market already weakened by its own fundamentals,” said David Blitzer, chairman of S&P’s

index committee.

The worst-hit city in September was San Francisco, where prices fell 3.9pc, followed by Las

Vegas and Miami, both down 2.6pc.

“This is a pretty gloomy report,” said Karl Case, co-developer of the index. “Unemployment

is rising rapidly, a primary factor that causes foreclosures to rise and home prices to

decline,” he added.

The Organisation for Economic Co-operation and Development (OECD) said the US economy has

probably fallen into a recession that will continue until the middle of next year.

“The US economy is likely to have already entered a recession and the near-term prospect is

for further weakness,” the free market organisation continued in a statement.

IHS Global Insight chief economist Nariman Behravesh said that he expects the US economy to

contract by around 4pc in the fourth quarter, as output will continue to contract in the

first and second quarters of next year.

“We are in the early stages of one of the worst recessions in the post-war period, even

factoring in a massive stimulus programme” he continued, with reference to the potential

$300-500bn stimulus package President-elect Barack Obama is believed to be considering to

boost American development.

The only positive note for the US economy came from the Consumer Confidence index, which

improved slightly in November from a record low in October. The Conference Board’s consumer

confidence index stood at 44.9 in November, up from 38.8 in October – the survey is based on

an index of 1 to 100, with anything over 50 being positive.

Russia may cut oil output with OPEC

Russia on Tuesday indicated that it may cut oil production in tandem with Organization of

Petroleum Exporting Countries to support prices. Analysts, however, said Russia’s output is

likely to continue to fall, in any case, as producers cut capital spending.

Speaking on the sidelines of a conference in New Delhi, India, Russian Energy Minister

Sergei Shmatko said Moscow would actively coordinate with OPEC to determine production

levels and protect its interests as a major producer.

“(It includes) the exchange of information on market development and the finalizing of

investment programs. We can’t rule out cutting production as well,” Shmatko said.

OPEC member states meet Saturday to discuss lowering production, with oil prices now around

a third of the record levels they reached in July.

The cartel has already made two output cuts totaling 2 million barrels a day in separate

decisions in September and October. Venezuela, OPEC’s third-biggest producer, supports a

third cut.

“OPEC is discussing measures to protect the current oil market and reduce production,”

Shmatko said.

“Today, oil prices are not determined in a traditional way, that is, by demand and supply,

but influenced by the economic slowdown and speculation on hydrocarbons,” he said.

Russia asked to broaden its cooperation with OPEC at a meeting in Vienna earlier this year

and said during a recent visit to Moscow by OPEC Secretary-General Abdalla Salem El-Badri

that it may store some oil to buoy prices.

But with Russia’s oil output down 0.5% in the first ten months of the year to 9.8 million

barrels a day, and with further declines likely, such steps may not be necessary.

“The fact that Russia’s oil production is already in a decline comes in very handy for the

government,” said Chris Weafer, chief strategist at investment bank UralSib, which sees

Russian output falling 2%-5%, or up to 400,000 barrels a day, next year.

Indeed, companies like OAO Lukoil Holdings , TNK-BP Ltd. and OAO Gazprom Neft have all

reined in billion-dollar capital expenditure programs for 2009 as Russia grapples with its

worst financial crisis in 10 years and global crude prices hover around $50 a barrel.

Helping lift oil prices higher would improve Russia’s relationship with OPEC. But higher

prices are also vital for budget revenue and for Russia’s trade balance.

Russia’s 2008 budget is based on an average oil price of $70 a barrel, which, despite the

recent weakness, should be achievable.

But next year envisages $95 a barrel which, if not achieved, would put pressure on budget

spending and the ruble.

Shokri Ghanem, head of the Libyan National Oil Co., told Dow Jones Newswires Tuesday that

Russia had a very important role to play in determining oil prices. “It has a very good

stake in the market.”

Asked if there were ongoing talks between OPEC or its members and Russia over a joint cut,

he said Russia “has an interest” in coordinating with OPEC. “It’s normal there should be

contacts” between this country and the oil-producing cartel, he said.

But Ghanem said he didn’t know whether OPEC members would call on Russia to lower output.

“Members will share views on the market Saturday. We don’t know” what the outcome will be.

Saudi Aramco to halt Q1 term fuel oil exports

Saudi Aramco will not sell any term fuel oil in the first-quarter of 2009, as it seeks to

retain supply for rising requirements from domestic utilities, traders said on Tuesday.

Saudi Arabia’s state oil firm, which typically offers a total of 250,000 to 300,000 tonnes

of fuel oil monthly, comprising of both spot and term, could offer spot cargoes if the right

condition presented itself.

“At the moment they have no plans to sell fuel oil on a term basis in the first-quarter, but

possibly on a spot basis,” an Asia-based fuel oil trader said. “This will only be if they

can optimise on price and market conditions.”

Aramco typically offers one or two spot fuel oil cargoes of about 80,000-90,000 tonnes

monthly during low peak demand periods.

As Middle East oil-producing economies surge, their demand for utility fuel used by

industries has swelled. Demand for electricity across the Gulf Cooperation Council (GCC) is

growing at an annual rate of around 8 percent.

Gas projects have failed to keep up with demand for electricity production. Apart from

Qatar, all Gulf states are short of gas.

Aramco, the largest fuel oil exporter from the Middle East into East Asia, usually offers

the 380-centistoke (cst) grade fuel oil parcel from its joint-venture refinery in Jubail or

the 180-centistoke (cst) lot from its Ras Tanura oil processing facility into the spot

market.

IMPROVING DEMAND

As fuel oil export flows from Saudi Arabia goes on ice, and demand from China re-emerges,

fuel oil cracks which dipped to a six-week low of minus $17.85 on Nov. 5, could get a boost,

traders said. Cracks improved to around minus $12 on Tuesday.

“Well if you have Aramco freezing up supply flows, and China re-emerging on the market to

buy, then likely you will find the cracks improving,” a Singapore-based trader.

“But remember there is a fair bit of supply coming into the Far East over the next two

months, maybe the market will be able to absorb the flows.”

Western arbitrage fuel oil flows into Asia for November are being pegged at about 2.5-3

million tonnes.

“There are so many uncertainties, bunker demand could dip because ships aren’t moving as

much as they should, and that could possibly throw off the overall demand, supply picture,”

an Asia-based fuel oil trader familiar with bunker fuel sales said.

“If bunker demand goes down, at least in Asia then the supply flows coming into the region

could cause an overhang, we have to wait and see.”

Singapore, the world’s top bunker port sells about 3 million tonnes of the marine fuel

monthly.

Thai protesters storm airport, flights cancelled

Anti-government protesters stormed Bangkok’s main international airport and gunfire broke

out on the streets of the Thai capital on Tuesday as a campaign to oust Prime Minister

Somchai Wongsawat turned violent.

Authorities cancelled all flights out of Suvarnabhumi Airport, hub for Thailand’s lucrative

tourist industry, stranding thousands of travellers.

“Our goal is to shut down Suvarnabhumi airport until Somchai quits,” said Parnthep

Pourpongpan, a spokesman for the People’s Alliance for Democracy (PAD).

The PAD movement is demanding that Somchai resign, accusing him of being a puppet of ousted

prime minister Thaksin Shinawatra, his brother-in-law.

It has occupied Government House since August and the government has been run out of

Bangkok’s old Don Muang airport.

Worsening bloodshed could provoke another coup only two years after the army overthrew

Thaksin. But army chief General Anupong Paochinda said on Tuesday military intervention

would not resolve the fundamental political rifts.

Somchai is due to return on Wednesday from an Asia-Pacific summit in Peru but would not land

at Suvarnabhumi airport, a government spokesman said.

Thaksin, who was accused of corruption and authoritarianism while in office, is living in

exile after skipping bail to avoid corruption charges.

The PAD enjoys the backing of Bangkok’s urban middle classes and elite, while Thaksin and

the government largely claim their support from the rural voters and urban poor.

In dramatic scenes on Tuesday, PAD protestors broke through lines of riot police and burst

into the airport terminal as startled tourists looked on.

“There are a lot of people with sticks and baseball bats. They looked ready for a fight. We

don’t know what’s going on,” Belgian tourist Ben Creemers said.

Soon after, more than 40 outgoing flights were cancelled although some inbound flights could

still land, airport director Sereerat Prasutanont told Channel 3 television.

“We have to suspend our service until negotiations with the protesters reach an agreement,”

he said.

Prolonged unrest could seriously damage Thailand’s tourist industry. The airport is the main

gateway for the 14.5 million visitors to Thailand each year lured by attractions from its

beaches to its notorious sex industry. The airport handles 76 flights an hour and 125,000

passengers a day.

Outside the terminal, thousands of PAD supporters waved flags and portraits of King Bhumibol

Adulyadej while others slung razor wire across the access road.

The airport mayhem capped a day that also saw PAD gunmen fire shots at pro-government

supporters on a busy road. TPBS showed two PAD security guards shooting from handguns.

The PAD said they were attacked first with planks and stones.

At least 11 people were hurt, a city official said.

The unrest was the worst violence in the campaign since Oct. 7, when two protesters were

killed and hundreds hurt in street battles.

ECONOMY IN TROUBLE

Even though a nationwide strike failed to materialise, the unrest could deepen the economic

impact of a crisis that has stymied government decision-making and raised fears about the

export-driven economy’s ability to cope with a global slump.

The government forecast this week the economy would grow just 4.5 percent this year, its

slowest rate in seven years.

However, Thai shares and the baht shrugged off the protests, with the main stock index up

1.5 percent as Asian bourses rose after the U.S. bailout of Citigroup.

Opinion polls show waning support for the PAD, an unelected coalition of royalist

businessmen, academics and activists.

Some analysts say its powerful backers in the Bangkok establishment, including Queen

Sirikit, are getting cold feet about the damage the strife is inflicting on the economy.

“The people who’ve been backing PAD in the background have got frightened that it’s getting

out of control. It’s a threat to public order and even the structure of the state itself,”

political analyst Chris Baker said.

Oil firms make tough calls and conserve cash

Tough choices are looming for the global oil industry as sinking energy prices force

companies to reconsider how they spend their money. The new priority: Conserve cash.

Just a few months ago, major oil and natural-gas companies were minting record profits as

global energy demand boomed and crude-oil prices climbed to $145 a barrel in July. Oil

companies didn’t have to choose between paying down debt, raising stock dividends,

increasing their cash balances or expanding capital budgets. They could afford to do it all

simultaneously.

Now the world-wide economic downturn is drying up demand for oil and natural gas, dropping

the benchmark price for a barrel of oil to below $50 last week for the first time since

2005. On Tuesday, oil prices fell $3.73, or 6.8%, to settle at $50.77 a barrel on the New

York Mercantile Exchange.

If oil prices don’t rebound significantly in the next few weeks, industry experts expect oil

companies, as a first step, will take a scalpel to generous share-repurchase programs that

have helped cushion falling stock prices in recent months.

Further cuts may be necessary. Predicting oil prices in such a volatile market is a perilous

pastime, but industry analysts have been slashing price forecasts recently and some believe

oil won’t rebound anytime soon. Calgary-based energy investment bank Tristone Capital on

Tuesday forecast oil prices would average $50 next year.

At that level, oil giants such as Exxon Mobil Corp., Chevron Corp. and ConocoPhillips will

need to add debt, spend their substantial cash balances or cut other costs in order to fully

fund capital budgets and maintain their dividends, according to a cash-flow analysis by

credit analysts at Barclays Capital, the investment-banking arm of British bank Barclays

PLC.

With plunging oil prices and a global credit crisis, there is “no question in our minds that

[a] noticeable slowdown will happen in [the] worldwide energy biz,” wrote Houston-based

investment boutique TPH Energy in a note to investors. “Fear + less cash flow =

retrenchment.”

Even at $70 oil, Chevron and some midsize companies such as Marathon Oil Corp. and Suncor

Energy Inc. will need to make strategic decisions about what to cut and what to fund. In a

recent research note, Sanford C. Bernstein said that, at $70 oil in 2009, “it is obvious”

that companies such as BP PLC, ENI SpA, Royal Dutch Shell PLC and ConocoPhillips “could

struggle to maintain the dividend and buy-back levels,” while Exxon and StatoilHydro ASA

would face similar problems in 2010.

To manage their cash, some midsize energy companies have begun trimming their

capital-spending plans. So far, the large global companies are maintaining planned spending,

though they are delaying certain projects in the hope that construction and engineering

costs — which have soared in recent years — will come down as the industry expansion

slows.

Energy companies already have been pummeled by the broader stock-market selloff and concerns

about falling oil prices. Shares of Exxon and Chevron, the two largest U.S.-based oil

companies, are down 17% and 18%, respectively, this year. This month, J.P. Morgan slashed

its projected earnings next year for Exxon by 17% and for Chevron by 26%.

To cope in the downturn without cutting funding for projects expected to deliver future

growth, companies are most likely to spend down their large cash reserves and increase debt,

said Jason Gammel, an energy analyst with Macquarie Securities. He noted that Exxon could

fund its capital spending for 1 1/2 years with the $37 billion in cash it reported at the

end of September.

And while the credit crisis has locked up debt markets for most industries, the strong

balance sheets forged in recent years by high oil prices means “there would be plenty of

market appetite for integrated oil debt if things got bad,” he said.

Of course, if oil prices were to spike upward again, as some analysts continue to predict,

oil companies will be able to ride out the current downturn with little fuss. Price

forecasts at Barclays see demand growth returning to push prices back up to $100 a barrel.

Others, such as Tristone Capital and Deutsche Bank, are more bearish.

If the bearish forecasts are correct, oil companies will be forced to act. There are a

number of potential barriers to higher oil prices: a deep global recession; an inability of

the Organization of Petroleum Exporting Countries to cooperate in production cuts; and

political developments in the U.S. to promote investment in renewable energy, which would

put a damper on long-term fossil-fuel prices.

Still, oil supply remains constrained and, if demand returns, prices could head back up

quickly. If there is a broad move to defer projects in coming months, concern about the

impact on future energy supplies would grow. “At the end of the day, this creates a

potential for serious price spikes when we come out of the trough of the economic cycle,”

said Macquarie’s Mr. Gammel.

The steep drop in oil and natural-gas prices already has had a dramatic effect on companies

that are smaller and have a weaker financial position than the global oil titans. These

smaller companies, mainly producers focused on natural gas or high-cost production projects

such as Canada’s oil sands, already have slashed capital spending to make sure they aren’t

spending more than operations bring in. That is a departure from recent years, when many of

the

companies spent heavily and relied on debt and equity markets to provide additional cash.

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